Privacy Policy

Booking Website Privacy Policy

This Privacy Policy outlines how we collects, uses, and protects the personal information of users who access and use our platform. By using our website and services, you agree to the practices described in this policy. If you do not agree with this Privacy Policy, please discontinue the use of our services.

1. Information We Collect

We collect personal information to provide and improve our services, facilitate communication, and process bookings. The types of information we collect include:

Personal Information: Full name, contact details (email address, phone number), ID or passport information.

Booking Information: Property details, dates, and preferences related to your stay.

Usage Information: Data related to how you use our website, including IP address, browser type, device information, and website interaction data.

Communications: Messages or inquiries sent through our platform, including any feedback or complaints.

2. How We Use Your Information

We use the collected data for the following purposes:

To facilitate bookings and process payments.

To communicate with you regarding bookings, updates, and customer service.

To improve our platform and personalize your experience.

To send promotional materials and newsletters, subject to your consent.

To comply with legal obligations or resolve disputes.

3. Sharing of Information

We may share your information with third parties in the following circumstances:

Hosts (Property Owners): We share necessary booking details with the hosts (such as your name, booking details, and contact information) to facilitate your stay.

Payment Processors: We share your payment information with third-party processors to facilitate transactions.

Service Providers: We may share information with third-party vendors that provide services such as website hosting, analytics, or marketing.

Legal Requirements: We may disclose your information if required by law or to protect our legal rights.

4. Data Security

We are committed to protecting your personal information. We implement appropriate technical and organizational measures to safeguard against unauthorized access, disclosure, or destruction of your personal data. Despite our efforts, no security system is entirely foolproof. In the event of a data breach, we will notify you and take necessary steps to minimize the impact.

5. Your Rights

You have the following rights regarding your personal information:

Access and Update: You may access or update your personal information by logging into your account.

Delete Account: You may request the deletion of your account and personal data, subject to legal and operational requirements.

Opt-out: You can opt-out of receiving marketing communications by using the “unsubscribe” link in the emails or by updating your preferences.

6. Cookies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and enable certain functionality. You can adjust your cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties, and we encourage you to review their privacy policies.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce agreements.

9. Children’s Privacy

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal data, we will delete it immediately.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the platform after any changes constitute your acceptance of the revised Privacy Policy.

11. Contact Information

For any questions or concerns regarding this Privacy Policy or your data, you can contact us at: